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Expertise and innovation for fences since 1973

The first-class ecommerce for fences, posts and gates
Buy online with just a few clicks and receive the order where you want

In our online store you'll find everything you need for fencing and the garden: chainwire fencing, wire mesh, posts and stays, gates, shading net, plastic meshes, accessories, synthetic lawns, sports equipment.

Privacy Policy

Last update: 15 Nov 2022
Dear User,

The "General Data Protection Regulation" (EU Regulation 2016/679, known by its acronym "GDPR") requires us to provide You with the following information on the processing of Your Personal Data, pursuant to Article 13 of the aforementioned Regulation.

Our organisation is defined as the “Data Controller“, meaning that We are the entity that establishes how and for what purposes information relating to natural persons are processed.

This information notice deals with the Processing of Personal Data activities that We perform as a result of the provision of the www.fenceshop.eu Website.

“Processing of Personal Data“, in plain words, means any operation concerning any information relating to an identified or identifiable natural person. For example, first and last name, or an email address with a “user name” that identifies You (e.g. johndoe@….) is considered “Personal Data”, and the actions of collection, registration with us and use of Your Personal Data to send You a communication are considered “Processing” operations; same applies to communication of Data to other organisations and storage.

You, as an individual whose Personal Data We process, are referred to as “Data Subject” and are entitled to receive the following information about who We are, what Personal Data We process, why, how and for how long We process it, and what obligations and rights You have in this regard. If You are a natural person or a sole proprietorship, You are the Data Subject; if You are a private or public organisation (e.g. a corporation, association, public body), the Data Subjects are the natural persons who administer the organisation itself or who operate under its authority (e.g. its employees); information strictly related to the organisation (e.g. tax code number or VAT number) is not considered Personal Data.

Depending on whether You are a simple Visitor, have made purchases from the Online Store, or use any of the Services that may be available on the Site, We collect and/or need You to provide us with certain Data, which is necessary for us to allow You to browse the Site, and/or make purchases from the Online Store, and/or use the Services, as the case may be. When You visit the Site, We do not collect information that directly identifies You.

The following grid and clauses explain how the Company, as Data Controller, will process Your Data.

Definitions of terms and expressions used within this Privacy Policy are contained in the Glossary. For anything not expressly defined therein, please refer to the definitions set forth in our General Terms and Conditions for the sale and purchase of products, and/or in other legal texts available on the Site on the date You read this Privacy Policy. In the event of any conflict between definitions, the definitions contained in the Glossary shall prevail for the purposes of the Privacy Policy.

The Privacy Policy also applies, by reference, to the Website www.reteplastic.it, the showcase portal designed to give the Company a presence on the Web, and from which it is possible to access the Site. The Purposes 1, 3, 4, 5 of this Privacy Policy and what derives from them do not apply to such portal, because the Company does not process Personal Data of the users of reteplastic.it for such Purposes. Furthermore, the Cookie Policy and all the provisions of this policy regarding Cookies do not apply to this portal, since the site in question does not implement Cookies.

Who are We ('Data Controller')?

Rete Plastic S.r.l., with registered office in Via Venaria 35, 10091 Alpignano (TO), Tax code, VAT number and registration with the Turin Companies' Register: 03117710016, R.E.A.: 798138, Share Capital: € 119,400.00 fully paid up.

What are the categories of Data Subjects to whom this information notice is addressed?

To Users, whether simple Visitors or Buyers.

What categories of Personal Data do We process?

Browsing Data and Common Data to the minimum extent necessary to achieve each of the Purposes set out below.

Please do not include any "sensitive" information in the communication texts and description fields of our online forms (sensitive information is considered to be Personal Data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, as Well as genetic data, biometric data and data concerning a person's health or sex life or sexual orientation).

What is the origin of Your Personal Data?

As a rule, it is You Yourself who transmits them to us, or another natural person from the organisation You work for who is authorised to do so.

Why do We process Personal Data (Purpose) and what is the Processing (Legal Basis) of each category of Data, and what is the Retention Period?
PURPOSE CATEGORIES OF
PERSONAL DATA
LEGAL BASIS RETENTION PERIOD
1 Analysing traffic on the Site (e.g. detecting the most visited pages, number of visitors per time slot or per day, geographical origin, average connection time, browsers used, visitor origin - from search engines or other sites -, phrases and words searched, etc.) in order to understand how it is used and manage, optimise and improve it, or even just for statistical purposes; solving operational problems (e.g. anomalies in page loading); performing monitoring activities to repel and/or prevent cyber attacks and fraud Browsing Data, anonymous information (which does not allow us to trace Your identity) and Common Personal Data (e.g. full IP address) The need to make the Site available in accordance with the terms of service or other similar legal text available on the Site on the date of access in question (Art. 6.1.b GDPR) 1 Week from the date of Your last access to the Site
2 Satisfying Your requests regarding the Site and our activities received at the contact details on the Site Common Data The need to take pre-contractual measures at Your request (Art. 6.1.b GDPR) For a maximum of 2 years from Your last request
3 Providing You with access to Your profile page Common Data The need to execute Your request for a service governed by the terms of service or other similar legal text available on the Site on the date of access in question (Art. 6.1.b GDPR) For a maximum of 2 years Your last request
4 Carry out transactions relating to Your purchases of products from our Online Store Common Data The need to execute the agreement of purchase and sale (Art. 6.1.b GDPR) For a maximum of 10 years from the date of Your last purchase
5 Direct marketing communications relating to products or services similar to those You have already purchased from us, sent to the e-mail address You have previously provided to us (“soft spam” or “soft opt in”) Common Data Our legitimate interest in consolidating our business relationship with You (Art. 6.1.f of the GDPR), unless You inform us that You wish to object it For a maximum of 3 years from the date of Your last purchase
6 Fulfilling obligations under Applicable Law and/or orders issued by Authorities, based on the need to fulfil legal obligations to which the Data Controller is subject Common Data Depending on the case, the need to execute the purchase and sale agreement (Art. 6.1.b GDPR), or the need to fulfil legal obligations from another source (Art. 6.1.c GDPR) For a maximum of 10 years from the date of Your last purchase, subject to the longer duration alloWed by law
7 Establish, exercise and/or defend a right in court on the basis of the need to pursue that purpose Common Data Our legitimate interest in exercising or defending our rights in court (Art. 6.1.f GDPR) For a maximum of 10 years from the date of Your last purchase, subject to the longer duration alloWed by law
Clarification of Maximum Retention Period

Your Personal Data will be processed for the maximum periods indicated above for the respective processing purposes, unless Applicable law requires us to retain it for a longer period or permits us to do so in order to protect our rights and/or legitimate interests.

To whom do We disclose Data (Recipient Categories)?

To the minimum extent necessary to achieve each of the Purposes, on the basis of Applicable Law and/or a contractual agreement with the Data Controller, to

  1. subjects necessary for the performance of activities related and consequent to the management of the Site, the management of the Online Store and the provision of Services, who act as Data Processors (e.g. IT service providers, etc.);
  2. subjects necessary for the performance of activities connected with and consequent to the provision of the Services, who act as Data Processors or as autonomous Data Controllers (e.g. suppliers of IT, banking, insurance, shipping and transport, commercial agency, accounting, tax, legal services, etc.);
  3. other persons authorized by us (e.g. our workers), committed to confidentiality or subject to a legal obligation to confidentiality;
  4. public organisations and authorities, if and to the extent required by Applicable Law or by their orders, or for the exercise, verification and/or defense of a right in court.

The Data Controller does not disclose Personal Data, except where such disclosure is required, in accordance with the law, by Authorities, information and security bodies or other public entities for purposes of defense or State security or for the prevention, detection or prosecution of criminal offences.

Do We transfer Personal Data outside the European Union?

Yes, for the provision of the Site and the Online Store, the Company makes use of subjects located in the territory of the European Union as Well as subjects located outside this territory, with particular reference to the servers on which the Users' Personal Data are stored (located in the United States or in any case managed by companies under US law).

The Data Controller hereby ensures that the transfer of data outside the EU takes place in accordance with the applicable legal provisions and that the transfer is made to entities (third countries and/or international organisations) for which there is an adequacy decision of the European Commission pursuant to Article 45 GDPR, or by entering into agreements, where necessary, that guarantee an adequate level of protection and/or by adopting the standard contractual clauses provided for by the European Commission, and in any case in compliance with the other guarantees or exceptions provided for in Chapter V of EU Regulation 2016/679 (GDPR).

If You do not agree that Your Personal Data may be transferred to countries outside the EU, please do not use the Site, the Online Store and the Services.

Does the Site make use of Cookies?

Yes, and You can figure out what happens on this matter by reading our Cookie Policy.

Are You obliged to provide us with Personal Data?

Due to the way the Internet works, You may not refuse to disclose Your Browsing Data; You may not refuse to disclose certain Personal Data (such as the IP address of Your device).

What happens if You refuse to disclose Your Data?

If You refuse to disclose Personal Data for the contractual purposes set out in numbers 2, 3 and 4 above, We will not be able to establish the contractual relationship and fulfil Your request, make the sale of products, or provide the Service.

What communications do We send You?
  1. Only if You have sent us requests, We will send You communications necessary to respond to Your requests (Purpose 2);
  2. Only if You have registered a user profile, We will send You communications concerning access to Your profile page (Purpose 3);
  3. Only if You have made purchases, We will send You communications relating to Your purchases and to update You on their status (Purpose 4).
  4. Only if You have already made at least one purchase and as long as You do not oup-out, We will send You commercial communications relevant to the purchase You have already made (Purpose 5).
What rights do You have as a “Data Subject”?

You, as the person to whom the Data refer (“Data Subject”) have the right to:

  1. access the data held by the Data Controller, and to ask for a copy, unless the exercise of the right violates the rights and freedoms of other natural persons;
  2. request the rectification of any incomplete or inaccurate data;
  3. request deletion of the data, subject to the exclusions or limitations set out in the Applicable Law (e.g. Art. 17 § 3 GDPR);
  4. request restriction of processing, where the conditions are met and subject to the exclusions set out in Article 18 § 2 GDPR;
  5. lodge a complaint with the Garante Privacy (in Italy, www.garanteprivacy.it), or with the Data Protection Authority of the EU Member State where he/she normally resides or works, or of the place where the alleged infringement occurred.

Furthermore, You have the following rights:

  1. the right to object, under which You may object, upon simple request, to the Processing of Data that the Data Controller carries out for direct marketing purposes, as Well as for reasons related to Your particular situation (e.g. if You see a harm to Your reputation), unless the Data Controller demonstrates an overriding legitimate interest, and unless the processing is necessary for the establishment, exercise or defence of a legal claim.

The exercise of the above rights may also be delayed, limited or excluded in the cases provided for in Article 2-undecies of Italian Legislative Decree No. 196/2003.

Who can You contact with questions or to exercise Your rights?

You may contact the Data Controller for questions concerning the processing of Your Personal Data and to exercise Your rights by sending an email to help@fenceshop.eu, or by post to the address: Rete Plastic srl, via Venaria 35, 10091 Alpignano (TO).

This Privacy Policy is in force from the date indicated in the header; We reserve the right to modify its content, in part or in full, even following changes to the Privacy Policy; We will proceed to the Publication of the updated version of the Privacy Policy on the Site and from that moment it will be binding: You are therefore invited to visit this section regularly.

We do not knowingly collect personal information about natural persons who, according to their national law, lack legal capacity to act for the purpose of entering into contracts, except for requests relating to minors made by persons exercising parental authority or custody over the minors concerned. If information on such persons is recorded, We will delete it in a timely manner at the request of the Data Subject or the person exercising parental authority over him or her.

GLOSSARY

“Applicable Legislation”: means any provision, of whatever rank, belonging to Italian law or to the law of the European Union, in whatever way applicable to the Site and to the legal relationships arising as a result of the interactions between the Company and the Users.

“Authorised Agent”: means the natural person, under the direct authority of the Data Controller, who receives instructions from the Data Controller on the Processing of Personal Data, pursuant to and in accordance with Article 29 of the GDPR.

“Authority”: means a body or organisation, public or private, with administrative, judicial, police, disciplinary or supervisory powers.

“Browsing Data”: means the data that the computer systems and software procedures used to operate the Site acquire, during their normal operation, and whose transmission is implicit in the use of Internet communication protocols. This information is not collected to be associated with identified Data Subjects, but given their very nature, this information could, through processing and association with data by third parties, allow users to be identified. This category of data includes IP addresses or domain names of the computers used by users who connect to the Site, URI (Uniform Resource Identifier) addresses of the resources requested, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server (successful, error, etc..) and other parameters relating to the operating system and computer environment of the user. This data is used for the sole purpose of obtaining anonymous statistical information on the use of the Site and to check its correct functioning and is deleted immediately after processing.

“Buyer”: means the natural or legal person making purchases from the Online Store or using any of the other Services that may be available on the Site.

“Committee” o “EDPB”: means the European Data Protection Board, established by Article 68 of the GDPR and governed by Articles 68 to 76 of the GDPR, which replaces WP29 as of 25/5/2018.

“Common Data”: means the Personal Data concerning Your personal details, including, but not limited to, Your first and last name, e-mail address, telephone number, tax code, VAT number, as Well as any other data You may provide us with, for example through the forms or contact details of our organisation available on the Site.

“Communication”: means the disclosure of personal data to one or more specified parties other than the Data Subject, the Data Controller's representative in the territory of the European Union, the Data Processor or his representative in the territory of the European Union, the persons authorised, in accordance with Article 2-quaterdecies, to process personal data under the direct authority of the Data Controller or Data Processor, in any form, including by making them available, consulting them or by interconnection" (as defined in Article 2-ter, paragraph 4, letter a of the Privacy Code).

“Company”: the company Rete Plastic S.r.l., with registered office in Via Venaria 35, 10091 Alpignano (TO), tax code, VAT number and registration with the Turin Companies' Register: 03117710016, R.E.A.: 798138, Share Capital: € 119,400.00 fully paid up.

“Cookie”: means a short fragments of text (letters and/or numbers) that allow the Web server to store information on the browser to be reused during the same visit to the Site (session cookies) or afterwards, even after days (persistent cookies). Cookies are stored, according to the user’s preferences, by the individual browser on the specific device used (computer, tablet, smartphone). The following categories are considered:

  1. Technical cookies: these cookies are essential for the correct functioning of the Site and are used for the sole purpose of transmitting a communication over an electronic communication network, or to the extent strictly necessary for the provider of an information society service explicitly requested by the subscriber or User to provide such service.
  2. Analytical cookies: these cookies are used to anonymously collect and analyse the Site’s traffic and usage. These cookies, while not identifying the user, allow, for example, to detect if the same user logs in again at different times. They also make it possible to monitor the system and improve its performance and usability. The deactivation of such cookies can be performed without any loss of functionality.
  3. Profiling cookies: these cookies are persistent ones used to (anonymously or otherwise) identify Your preferences and improve Your browsing experience.
  4. Third party cookies (analytical and/or profiling): these cookies are generated by organisations not part of the Site, but integrated into parts of the Site page. For example, Google widgets (e.g. Google Maps) or social plugins (Facebook, Twitter, LinkedIn, Google+, etc.).

“Data”: one or more of the categories indicated as Personal Data.

“Data Controller”: means "the natural or legal person, public authority, service or other body which alone or jointly with others determines the purposes and means of the processing of personal data", as defined in Article 4, subsection 1, no. 7, of the GDPR.

“Data Processor”: means "a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller", as defined in Article 4, subsection 1(8) of the GDPR.

“Data Subject”: “an "identified or identifiable natural person", as defined in Article 4, subsection 1, no. 1, of the EU Regulation 2016/679 (so-called "GDPR").

“Disclosure”: the making of personal data to unspecified persons, in any form whatsoever, including by making them available or consulting them (as defined in Article 2-ter(4)(b) of the Italian Privacy Code).

“GDPR”: means the EU Regulation 2016/679 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation).

“Italian Privacy Code”: means Italian Legislative Decree No. 196/2003 as amended and/or supplemented (in particular by Italian Legislative Decree No. 101/2018).

“Legislation”: means one or more of the sets of regulations referred to in this policy as the Privacy Regulations and Applicable Regulations.

“Limitation”: means the marking of personal data stored with the aim of limiting their processing in the future, as defined in Article 4(1)(3) of the GDPR.

“Online Store”: means the section of the Site acting as an e-commerce site through which You can purchase our products sold online.

“Privacy Legislation”: the EU Regulation 2016/679 ("GDPR"), Italian Legislative Decree 196/2003 as amended and/or supplemented ("Italian Privacy Code"), as Well as the measures adopted by the Supervisory Authority in execution of the tasks established by the GDPR and the Italian Privacy Code, and further applicable legislation, of whatever rank, including the opinions and guidelines prepared by the Committee.

Privacy Policy: means this policy on the Processing of Personal Data.

“Profiling”: means "any form of automated processing of personal data consisting of the use of such personal data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects of that natural person's professional performance, economic situation, health, personal preferences, interests, reliability, behaviour, location or movements", as defined in Article 4, subsection 1(4) of the GDPR.

“Personal Data”: means "any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person", as defined in Article 4, subsection 1, no. 1, of the GDPR).

“Processing”: means "any operation or set of operations which is performed upon personal data or sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction", as defined by Art. 4, subsection 1, no. 2, of the GDPR.

“Publication”: means the action by which the Data Controller communicates information on the Site, without the implementation of procedures requiring the Visitor to view it.

“Recipient“: means “a natural or legal person, public authority, agency or another body, to which the personal data are disclosed, whether a third party or not”, as defined in Article 4, sub-paragraph 1, no. 9, of the GDPR.

“Services”: means the services offered by the Company through the Site, including the provision of the Site itself.

“Site”: means the web pages displayed through www.fenceshop.eu, including subdomains.

“Supervisory Authority”: the independent public authority established by a European Union state, or by the European Union itself, in charge of supervising the application of the Privacy Law (for Italy, Garante Privacy, www.garanteprivacy.it).

“Third Party”: means "the natural or legal person, public authority, service or other body other than the Data Subject, the Data Controller, the Data Processor and the persons authorised to process personal data under the direct authority of the Data Controller or Data Processor", as defined in Article 4, subsection 1, no. 10, of the GDPR.

“User”: means, indiscriminately, all categories of users of the Site.

“Visitor”: means a natural or legal person who merely visits the public pages of the Site, without making a purchase or registering with the Online Store.

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